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Charter Care - Caring for You

Charter Care - Caring for You is a home care service in Willenhall, run by Chartercare (West Midlands) Limited. CQC rated it Requires improvement overall in May 2020, a rating carried over from before the service’s current registration (last checked 1 May 2020). It is registered to support older people, people with a physical disability, people with a sensory impairment and people with mental health needs.

  • Home care

Planetary Business Centre, Planetary House, Business Park, Planetary Road, Willenhall, WV13 3SW

What CQC says

Overall rating

Requires improvementrated 6 years ago (1 May 2020)

The service is not performing as well as it should.

This is an

CQC has carried this rating over from before the service’s current registration, for example when a new provider took it over. The service may not have been inspected under its current registration yet.

Last checked by CQC: 1 May 2020.

See this service on the CQC website (opens in a new tab)

The five key questions

CQC rates each service on five questions. Each has its own rating.

  • Is it safe?

    Requires improvementrated 6 years ago (1 May 2020)

    This is an .

  • Is it effective?

    Goodrated 6 years ago (1 May 2020)

    This is an .

  • Is it caring?

    Goodrated 6 years ago (1 May 2020)

    This is an .

  • Is it responsive to people’s needs?

    Goodrated 6 years ago (1 May 2020)

    This is an .

  • Is it well-led?

    Requires improvementrated 6 years ago (1 May 2020)

    This is an .

Not sure what the ratings mean? Read how CQC ratings work.

About this service

Type of care
Home care
Who it supports
Older people, Physical disability, Sensory impairment, Mental health needs, Younger adults, Drug and alcohol misuse
Registered since
26 October 2023
Local council area
Wolverhampton

Who runs it

Provider
Chartercare (West Midlands) Limited
Kind of provider
Company or organisation