The Ferns Residential Home
The Ferns Residential Home is a care home in Shrewsbury, run by The Ferns Care Home Limited. CQC rated it Requires improvement overall in April 2022, a rating carried over from before the service’s current registration (last checked 14 April 2022). It has 37 beds. It is registered to support people living with dementia, older people and people with a physical disability.
- Care home without nursing
152 Longden Road, Shrewsbury, Shropshire, SY3 9ED
What CQC says
Overall rating
The service is not performing as well as it should.
Down from Good, 12 December 2019.
CQC has carried this rating over from before the service’s current registration, for example when a new provider took it over. The service may not have been inspected under its current registration yet.
Last checked by CQC: 14 April 2022.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 4 years ago (14 April 2022)This is an .
Is it effective?
Requires improvementrated 4 years ago (14 April 2022)This is an .
Is it caring?
Goodrated 6 years ago (12 December 2019)This is an .
Is it responsive to people’s needs?
Goodrated 6 years ago (12 December 2019)This is an .
Is it well-led?
Requires improvementrated 4 years ago (14 April 2022)This is an .
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from April 2022. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
What CQC looks at
Effective: Requires improvement
CQC checks whether care gets good results for people and follows good practice. It looks at how needs are assessed, food and drink, working with GPs and other services, and asking people for their consent.
Questions you could ask
- How do you find out what someone needs before their care starts?
- How do you work with GPs, nurses and other services?
- How do you make sure people get enough to eat and drink?
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Good12 December 2019Read the report (opens in a new tab)
- Good17 May 2017Read the report (opens in a new tab)
- Good23 June 2015Read the report (opens in a new tab)
About this service
- Type of care
- Care home without nursing
- Who it supports
- Dementia, Older people, Physical disability
- Number of beds
- 37
- Nursing care
- No, personal care only
- Registered since
- 7 March 2024
- Local council area
- Shropshire
Who runs it
- Provider
- The Ferns Care Home Limited
- Kind of provider
- Company or organisation