Diamond House
Diamond House is a care home in Downham Market, run by Diamond House Care Home Limited. CQC rated it Good overall in April 2018, a rating carried over from before the service’s current registration (last checked 26 April 2018). It has 42 beds. It is registered to support people living with dementia, older people, people with a physical disability and younger adults.
- Care home without nursing
Bennett Street, Downham Market, Norfolk, PE38 9EJ
What CQC says
Overall rating
The service is performing well and meeting expectations.
CQC has carried this rating over from before the service’s current registration, for example when a new provider took it over. The service may not have been inspected under its current registration yet.
Last checked by CQC: 26 April 2018.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Requires improvementrated 8 years ago (26 April 2018)This is an .
Is it effective?
Goodrated 8 years ago (26 April 2018)This is an .
Is it caring?
Goodrated 8 years ago (26 April 2018)This is an .
Is it responsive to people’s needs?
Goodrated 8 years ago (26 April 2018)This is an .
Is it well-led?
Goodrated 8 years ago (26 April 2018)This is an .
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from April 2018. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Safe” as Requires improvement.
What CQC looks at
Safe: Requires improvement
CQC checks whether people are protected from abuse and avoidable harm. It looks at safeguarding, how risks are managed, staffing levels and training, medicines, and keeping the place clean to stop infections.
Questions you could ask
- How are medicines looked after and given on time?
- How do you decide how many staff are on duty, day and night?
- When something goes wrong, what do you do, and how do you tell families?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
About this service
- Type of care
- Care home without nursing
- Who it supports
- Dementia, Older people, Physical disability, Younger adults
- Number of beds
- 42
- Nursing care
- No, personal care only
- Registered since
- 10 January 2025
- Local council area
- Norfolk
Who runs it
- Provider
- Diamond House Care Home Limited
- Kind of provider
- Company or organisation