Goodrated 3 years ago
Rating from April 2023 (more than 2 years ago)
- Witney, OX28 6JA
Lakeside Court ECS
Lakeside Court ECS is registered for home care and extra care housing in Weston-super-mare, run by Agincare UK Limited. CQC rated it Requires improvement overall in April 2026 (last checked 24 April 2026). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Home care
- Extra care housing
Lakeside Court, Jasmine Way, Weston-super-mare, BS24 7JN
What CQC says
Overall rating
Requires improvementrated 5 months ago (24 April 2026)
The service is not performing as well as it should.
Down from Good, 26 August 2022.
Last checked by CQC: 24 April 2026.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Requires improvementrated 5 months ago (24 April 2026)Is it effective?
Goodrated 5 months ago (24 April 2026)Is it caring?
Goodrated 5 months ago (24 April 2026)Is it responsive to people’s needs?
Goodrated 5 months ago (24 April 2026)Is it well-led?
Requires improvementrated 5 months ago (24 April 2026)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
What CQC looks at
Safe: Requires improvement
CQC checks whether people are protected from abuse and avoidable harm. It looks at safeguarding, how risks are managed, staffing levels and training, medicines, and keeping the place clean to stop infections.
Questions you could ask
- How are medicines looked after and given on time?
- How do you decide how many staff are on duty, day and night?
- When something goes wrong, what do you do, and how do you tell families?
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Good26 August 2022Read the report (opens in a new tab)
About this service
- Type of care
- Home care, Extra care housing
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Younger adults, Drug and alcohol misuse
- Registered since
- 22 May 2024
- Local council area
- North Somerset
Who runs it
- Provider
- Agincare UK Limited
- Brand
- BRAND Agincare
- Kind of provider
- Company or organisation
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Rating from September 2021 (more than 2 years ago)
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and 25 more.