Phoenix Care
- Home care
Office 3.53 Northgate House, Upper Borough Walls, Bath, BA1 1RG
What CQC says
Overall rating
Requires improvementrated 3 years ago (7 October 2023)
The service is not performing as well as it should.
This is an
CQC has carried this rating over from before the service’s current registration, for example when a new provider took it over. The service may not have been inspected under its current registration yet.
Last checked by CQC: 7 October 2023.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Requires improvementrated 3 years ago (7 October 2023)This is an .
Is it effective?
Requires improvementrated 5 years ago (6 August 2021)This is an .
Is it caring?
Goodrated 5 years ago (6 August 2021)This is an .
Is it responsive to people’s needs?
Requires improvementrated 5 years ago (6 August 2021)This is an .
Is it well-led?
Requires improvementrated 3 years ago (7 October 2023)This is an .
Not sure what the ratings mean? Read how CQC ratings work.
About this service
- Type of care
- Home care
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Younger adults, Drug and alcohol misuse
- Registered since
- 22 April 2024
- Local council area
- Bath and North East Somerset
Who runs it
- Provider
- Phoenix (SW) Limited
- Kind of provider
- Company or organisation