Ridgeway Court Care Home
Ridgeway Court Care Home is a care home in Dudley, run by Dudley Oaks Limited. CQC rated it Requires improvement overall in June 2026 (last checked 2 June 2026). It has 39 beds. It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Care home without nursing
2-4 Dudley Road, Sedgley, Dudley, West Midlands, DY3 1SX
What CQC says
Overall rating
The service is not performing as well as it should.
Down from Good, 4 September 2019.
Last checked by CQC: 2 June 2026.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Requires improvementrated 4 months ago (2 June 2026)Is it effective?
Requires improvementrated 4 months ago (2 June 2026)Is it caring?
Requires improvementrated 4 months ago (2 June 2026)Is it responsive to people’s needs?
Goodrated 4 months ago (2 June 2026)Is it well-led?
Requires improvementrated 4 months ago (2 June 2026)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
What CQC looks at
Safe: Requires improvement
CQC checks whether people are protected from abuse and avoidable harm. It looks at safeguarding, how risks are managed, staffing levels and training, medicines, and keeping the place clean to stop infections.
Questions you could ask
- How are medicines looked after and given on time?
- How do you decide how many staff are on duty, day and night?
- When something goes wrong, what do you do, and how do you tell families?
Effective: Requires improvement
CQC checks whether care gets good results for people and follows good practice. It looks at how needs are assessed, food and drink, working with GPs and other services, and asking people for their consent.
Questions you could ask
- How do you find out what someone needs before their care starts?
- How do you work with GPs, nurses and other services?
- How do you make sure people get enough to eat and drink?
Caring: Requires improvement
CQC checks whether staff treat people with kindness, dignity and respect. It looks at privacy, whether people are treated as individuals, and whether they can make choices and stay as independent as possible.
Questions you could ask
- How do staff get to know each person’s life story, likes and wishes?
- How do you protect people’s privacy and dignity?
- How do you help people stay as independent as they want to be?
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Good4 September 2019Read the report (opens in a new tab)
- Good15 February 2017Read the report (opens in a new tab)
- Requires improvement18 January 2016Read the report (opens in a new tab)
About this service
- Type of care
- Care home without nursing
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Younger adults
- Number of beds
- 39
- Nursing care
- No, personal care only
- Registered since
- 12 August 2024
- Local council area
- Dudley
Who runs it
- Provider
- Dudley Oaks Limited
- Kind of provider
- Company or organisation