Requires improvementrated 3 years ago
Rating from April 2023 (more than 2 years ago)
- Hatfield, AL10 9EZ
- 118 beds
Acton Care Centre
Acton Care Centre is a care home with nursing in London, run by GCH (New OPCO) Limited. CQC rated it Good overall in November 2025 (last checked 4 November 2025). It has 130 beds. It is registered to support people living with dementia, older people, people with a physical disability and younger adults.
- Care home with nursing
48 Gunnersbury Lane, Acton, London, W3 8EF
What CQC says
Overall rating
Goodrated 11 months ago (4 November 2025)
The service is performing well and meeting expectations.
Last checked by CQC: 4 November 2025.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Requires improvementrated 11 months ago (4 November 2025)Is it effective?
Goodrated 11 months ago (4 November 2025)Is it caring?
Goodrated 11 months ago (4 November 2025)Is it responsive to people’s needs?
Goodrated 11 months ago (4 November 2025)Is it well-led?
Goodrated 11 months ago (4 November 2025)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
CQC rated it Good overall. It rated “Safe” as Requires improvement.
What CQC looks at
Safe: Requires improvement
CQC checks whether people are protected from abuse and avoidable harm. It looks at safeguarding, how risks are managed, staffing levels and training, medicines, and keeping the place clean to stop infections.
Questions you could ask
- How are medicines looked after and given on time?
- How do you decide how many staff are on duty, day and night?
- When something goes wrong, what do you do, and how do you tell families?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
About this service
- Type of care
- Care home with nursing
- Who it supports
- Dementia, Older people, Physical disability, Younger adults
- Number of beds
- 130
- Nursing care
- Yes, nurses are on hand
- Registered since
- 13 December 2024
- Local council area
- Ealing
Who runs it
- Provider
- GCH (New OPCO) Limited
- Brand
- BRAND Gold Care Homes
- Kind of provider
- Company or organisation
Other services from this provider
- Goodrated 7 years ago
Rating from November 2018 (more than 2 years ago)
- Braintree, CM7 5SR
- 90 beds
- Requires improvementrated 7 years ago
Rating from May 2019 (more than 2 years ago)
- Braintree, CM7 5SR
- 93 beds