Woodleigh Healthcare (Leicester Branch)
Home care, Supported living
Run by Woodleigh Healthcare Limited
Goodrated 4 years ago
Rating from August 2022 (more than 2 years ago)
- Leicester, LE19 1WP
The Big House
The Big House is a care home in Leicester, run by Woodleigh Healthcare Limited. CQC rated it Good overall in April 2022, a rating carried over from before the service’s current registration (last checked 13 April 2022). It has 4 beds. It is registered to support people with a physical disability, people with a sensory impairment, people with a learning disability or autism and younger adults.
- Care home without nursing
135 Evington Lane, Leicester, LE5 5PS
What CQC says
Overall rating
Goodrated 4 years ago (13 April 2022)
The service is performing well and meeting expectations.
This is an
CQC has carried this rating over from before the service’s current registration, for example when a new provider took it over. The service may not have been inspected under its current registration yet.
Last checked by CQC: 13 April 2022.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 4 years ago (13 April 2022)This is an .
Is it effective?
Goodrated 4 years ago (13 April 2022)This is an .
Is it caring?
Requires improvementrated 5 years ago (13 August 2021)This is an .
Is it responsive to people’s needs?
Requires improvementrated 5 years ago (13 August 2021)This is an .
Is it well-led?
Requires improvementrated 4 years ago (13 April 2022)This is an .
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from April 2022. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Caring” as Requires improvement. It rated “Responsive” as Requires improvement. It rated “Well-led” as Requires improvement.
What CQC looks at
Caring: Requires improvement
CQC checks whether staff treat people with kindness, dignity and respect. It looks at privacy, whether people are treated as individuals, and whether they can make choices and stay as independent as possible.
Questions you could ask
- How do staff get to know each person’s life story, likes and wishes?
- How do you protect people’s privacy and dignity?
- How do you help people stay as independent as they want to be?
Responsive: Requires improvement
CQC checks whether care is planned around each person’s needs and wishes. It looks at care plans, joined-up care with other services, clear information, and how feedback and complaints are listened to and acted on.
Questions you could ask
- How is the care plan written, and how can family be involved?
- How often is the care plan reviewed?
- How can I raise a concern, and what happens next?
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
About this service
- Type of care
- Care home without nursing
- Who it supports
- Physical disability, Sensory impairment, Learning disability or autism, Younger adults, Children and young people
- Number of beds
- 4
- Nursing care
- No, personal care only
- Registered since
- 31 October 2024
- Local council area
- Leicester
Who runs it
- Provider
- Woodleigh Healthcare Limited
- Kind of provider
- Company or organisation
Other services from this provider
- Goodrated 3 years ago
Rating from March 2023 (more than 2 years ago)
- Woking, GU21 6NL