Goodrated 4 years ago
Rating from December 2021 (more than 2 years ago)
- Launceston, PL15 9LR
River Exe Health Care - Exmouth
River Exe Health Care - Exmouth is a home care service in Exmouth, run by River Exe Health Care Ltd. CQC rated it Good overall in March 2020 (last checked 12 March 2020). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Home care
34 Danby Terrace, Exmouth, Devon, EX8 1QS
What CQC says
Overall rating
Goodrated 6 years ago (12 March 2020)
The service is performing well and meeting expectations.
Last checked by CQC: 12 March 2020.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 6 years ago (12 March 2020)Is it effective?
Goodrated 6 years ago (12 March 2020)Is it caring?
Goodrated 6 years ago (12 March 2020)Is it responsive to people’s needs?
Goodrated 6 years ago (12 March 2020)Is it well-led?
Requires improvementrated 6 years ago (12 March 2020)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from March 2020. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Well-led” as Requires improvement.
What CQC looks at
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
About this service
- Type of care
- Home care
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Younger adults
- Registered since
- 23 June 2015
- Local council area
- Devon
Who runs it
- Provider
- River Exe Health Care Ltd
- Kind of provider
- Company or organisation