Goodrated 4 years ago
Rating from April 2022 (more than 2 years ago)
- Aldershot, GU11 3HU
Caremaid Services Limited
Caremaid Services Limited is a home care service in Addlestone. CQC rated it Good overall in January 2019 (last checked 16 January 2019). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Home care
Mill House, 58 Hamm Moor Lane, Addlestone, KT15 2SF
What CQC says
Overall rating
Goodrated 7 years ago (16 January 2019)
The service is performing well and meeting expectations.
Up from Requires improvement, 28 October 2017.
Read the CQC report (opens in a new tab)Last checked by CQC: 16 January 2019.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Requires improvementrated 7 years ago (16 January 2019)Is it effective?
Goodrated 7 years ago (16 January 2019)Is it caring?
Goodrated 7 years ago (16 January 2019)Is it responsive to people’s needs?
Goodrated 7 years ago (16 January 2019)Is it well-led?
Goodrated 7 years ago (16 January 2019)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from January 2019. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Safe” as Requires improvement.
What CQC looks at
Safe: Requires improvement
CQC checks whether people are protected from abuse and avoidable harm. It looks at safeguarding, how risks are managed, staffing levels and training, medicines, and keeping the place clean to stop infections.
Questions you could ask
- How are medicines looked after and given on time?
- How do you decide how many staff are on duty, day and night?
- When something goes wrong, what do you do, and how do you tell families?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Requires improvement28 October 2017Read the report (opens in a new tab)
- Requires improvement30 September 2016Read the report (opens in a new tab)
About this service
- Type of care
- Home care
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Younger adults, Eating disorder
- Registered since
- 11 June 2015
- Local council area
- Surrey
Who runs it
- Provider
- Caremaid Services Limited
- Kind of provider
- Company or organisation