Homepoint Healthcare Services
Homepoint Healthcare Services is a home care service in Northampton, run by Homepoint Healthcare Services Private Limited. CQC rated it Good overall in April 2017 (last checked 4 April 2017). It is registered to support people living with dementia, older people, people with a learning disability or autism and younger adults.
- Home care
22-30a Abington Street, TCBC Business Centre, Northampton, Northamptonshire, NN1 2AJ
What CQC says
Overall rating
The service is performing well and meeting expectations.
Last checked by CQC: 4 April 2017.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 9 years ago (4 April 2017)Is it effective?
Goodrated 9 years ago (4 April 2017)Is it caring?
Goodrated 9 years ago (4 April 2017)Is it responsive to people’s needs?
Goodrated 9 years ago (4 April 2017)Is it well-led?
Requires improvementrated 9 years ago (4 April 2017)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from April 2017. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Well-led” as Requires improvement.
What CQC looks at
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
About this service
- Type of care
- Home care
- Who it supports
- Dementia, Older people, Learning disability or autism, Younger adults
- Registered since
- 24 June 2015
- Local council area
- West Northamptonshire
Who runs it
- Provider
- Homepoint Healthcare Services Private Limited
- Kind of provider
- Company or organisation