Neptune House
- Care home without nursing
8-10 Neptune Terrace, Sheerness, Kent, ME12 2AW
What CQC says
Overall rating
Requires improvementrated 3 months ago (15 June 2026)
The service is not performing as well as it should.
Last checked by CQC: 15 June 2026.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Requires improvementrated 3 months ago (15 June 2026)Is it effective?
Requires improvementrated 3 months ago (15 June 2026)Is it caring?
Requires improvementrated 3 months ago (15 June 2026)Is it responsive to people’s needs?
Requires improvementrated 3 months ago (15 June 2026)Is it well-led?
Requires improvementrated 3 months ago (15 June 2026)
Not sure what the ratings mean? Read how CQC ratings work.
About this service
- Type of care
- Care home without nursing
- Who it supports
- Learning disability or autism
- Number of beds
- 15
- Nursing care
- No, personal care only
- Registered since
- 26 September 2011
- Local council area
- Kent
Who runs it
- Provider
- Neptune House Limited
- Kind of provider
- Company or organisation