Requires improvementrated 3 months ago
- Walsall, WS4 1SA
- 39 beds
Alexia Court Care Home
Alexia Court Care Home is a care home with nursing in Walsall, run by Navigation Care Limited. CQC rated it Good overall in December 2023, a rating carried over from before the service’s current registration (last checked 23 December 2023). It has 36 beds. It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Care home with nursing
Harden Road, Bloxwich, Walsall, West Midlands, WS3 1BT
What CQC says
Overall rating
Goodrated 2 years ago (23 December 2023)
The service is performing well and meeting expectations.
Up from Requires improvement, 17 January 2023.
This is an
CQC has carried this rating over from before the service’s current registration, for example when a new provider took it over. The service may not have been inspected under its current registration yet.
Last checked by CQC: 23 December 2023.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 2 years ago (23 December 2023)This is an .
Is it effective?
Goodrated 2 years ago (23 December 2023)This is an .
Is it caring?
Goodrated 3 years ago (17 January 2023)This is an .
Is it responsive to people’s needs?
Requires improvementrated 3 years ago (17 January 2023)This is an .
Is it well-led?
Goodrated 2 years ago (23 December 2023)This is an .
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from December 2023. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Responsive” as Requires improvement.
What CQC looks at
Responsive: Requires improvement
CQC checks whether care is planned around each person’s needs and wishes. It looks at care plans, joined-up care with other services, clear information, and how feedback and complaints are listened to and acted on.
Questions you could ask
- How is the care plan written, and how can family be involved?
- How often is the care plan reviewed?
- How can I raise a concern, and what happens next?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Requires improvement17 January 2023Read the report (opens in a new tab)
- Inadequate16 July 2022Read the report (opens in a new tab)
- Requires improvement15 February 2022Read the report (opens in a new tab)
- Requires improvement7 November 2020Read the report (opens in a new tab)
- Requires improvement7 January 2020Read the report (opens in a new tab)
- Inadequate1 July 2019Read the report (opens in a new tab)
- Requires improvement9 March 2018Read the report (opens in a new tab)
- Requires improvement9 December 2016Read the report (opens in a new tab)
About this service
- Type of care
- Care home with nursing
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Younger adults
- Number of beds
- 36
- Nursing care
- Yes, nurses are on hand
- Registered since
- 7 May 2025
- Local council area
- Walsall
Who runs it
- Provider
- Navigation Care Limited
- Kind of provider
- Company or organisation