Richmond Village Aston On Trent Care Home
Care home with nursing
Run by Richmond Villages Operations Limited
Goodrated 1 year ago
- Derby, DE72 2DF
- 61 beds
Richmond Village Letcombe Regis DCA
Richmond Village Letcombe Regis DCA is a home care service in Wantage, run by Richmond Villages Operations Limited. CQC rated it Requires improvement overall in October 2023, a rating carried over from before the service’s current registration (last checked 3 October 2023). It is registered to support older people.
- Home care
South Street, Letcombe Regis, Wantage, OX12 9JY
What CQC says
Overall rating
Requires improvementrated 3 years ago (3 October 2023)
The service is not performing as well as it should.
Down from Good, 18 February 2020.
This is an
CQC has carried this rating over from before the service’s current registration, for example when a new provider took it over. The service may not have been inspected under its current registration yet.
Last checked by CQC: 3 October 2023.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Requires improvementrated 3 years ago (3 October 2023)This is an .
Is it effective?
Goodrated 6 years ago (18 February 2020)This is an .
Is it caring?
Goodrated 6 years ago (18 February 2020)This is an .
Is it responsive to people’s needs?
Goodrated 6 years ago (18 February 2020)This is an .
Is it well-led?
Requires improvementrated 3 years ago (3 October 2023)This is an .
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from October 2023. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
What CQC looks at
Safe: Requires improvement
CQC checks whether people are protected from abuse and avoidable harm. It looks at safeguarding, how risks are managed, staffing levels and training, medicines, and keeping the place clean to stop infections.
Questions you could ask
- How are medicines looked after and given on time?
- How do you decide how many staff are on duty, day and night?
- When something goes wrong, what do you do, and how do you tell families?
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Good18 February 2020Read the report (opens in a new tab)
- Good17 August 2017Read the report (opens in a new tab)
- Requires improvement26 October 2016Read the report (opens in a new tab)
About this service
- Type of care
- Home care
- Who it supports
- Older people
- Registered since
- 16 June 2025
- Local council area
- Oxfordshire
Who runs it
- Provider
- Richmond Villages Operations Limited
- Brand
- BRAND BUPA Group
- Kind of provider
- Company or organisation
Other services from this provider
- Goodrated 7 months ago
- Derby, DE72 2DF
- Goodrated 3 years ago
Rating from May 2023 (more than 2 years ago)
- Cheltenham, GL51 6PN
- 60 beds
- Goodrated 5 years ago
Rating from July 2021 (more than 2 years ago)
- Cheltenham, GL51 6PN
- Goodrated 4 months ago
- Bedworth, CV12 0PB
- 51 beds
- Goodrated 6 months ago
- Bedworth, CV12 0PB
and 12 more.