No overall rating shown
- London, NW6 7AL
Westminster Homecare Limited – North East London
Westminster Homecare Limited – North East London is a home care service in Woodford Green, run by Westminster Homecare Limited. CQC rated it Good overall in March 2020 (last checked 28 March 2020). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Home care
1st floor, 23 Bourne Court, Southend Road, Woodford Green, IG8 8HD
What CQC says
Overall rating
Goodrated 6 years ago (28 March 2020)
The service is performing well and meeting expectations.
Last checked by CQC: 28 March 2020.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 6 years ago (28 March 2020)Is it effective?
Goodrated 6 years ago (28 March 2020)Is it caring?
Goodrated 6 years ago (28 March 2020)Is it responsive to people’s needs?
Requires improvementrated 6 years ago (28 March 2020)Is it well-led?
Goodrated 6 years ago (28 March 2020)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from March 2020. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Responsive” as Requires improvement.
What CQC looks at
Responsive: Requires improvement
CQC checks whether care is planned around each person’s needs and wishes. It looks at care plans, joined-up care with other services, clear information, and how feedback and complaints are listened to and acted on.
Questions you could ask
- How is the care plan written, and how can family be involved?
- How often is the care plan reviewed?
- How can I raise a concern, and what happens next?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
About this service
- Type of care
- Home care
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Mental health needs, Younger adults
- Registered since
- 20 August 2015
- Local council area
- Redbridge
Who runs it
- Provider
- Westminster Homecare Limited
- Brand
- BRAND Cera Care
- Kind of provider
- Company or organisation
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