Clarence House Care Home
Clarence House Care Home is a care home in Norwich, run by Mission Care Associate Ltd. CQC rated it Good overall in April 2022, a rating carried over from before the service’s current registration (last checked 9 April 2022). It has 41 beds. It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Care home without nursing
40 Sea View Road, Mundesley, Norwich, Norfolk, NR11 8DJ
What CQC says
Overall rating
The service is performing well and meeting expectations.
Up from Inadequate, 9 June 2021.
CQC has carried this rating over from before the service’s current registration, for example when a new provider took it over. The service may not have been inspected under its current registration yet.
Last checked by CQC: 9 April 2022.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 4 years ago (9 April 2022)This is an .
Is it effective?
Goodrated 7 years ago (4 April 2019)This is an .
Is it caring?
Goodrated 7 years ago (4 April 2019)This is an .
Is it responsive to people’s needs?
Goodrated 7 years ago (4 April 2019)This is an .
Is it well-led?
Requires improvementrated 4 years ago (9 April 2022)This is an .
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from April 2022. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Well-led” as Requires improvement.
What CQC looks at
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Inadequate9 June 2021Read the report (opens in a new tab)
- Inadequate27 November 2020Read the report (opens in a new tab)
- Requires improvement4 April 2019Read the report (opens in a new tab)
About this service
- Type of care
- Care home without nursing
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Younger adults
- Number of beds
- 41
- Nursing care
- No, personal care only
- Registered since
- 1 April 2025
- Local council area
- Norfolk
Who runs it
- Provider
- Mission Care Associate Ltd
- Kind of provider
- Company or organisation