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Stoke-on-Trent City Council

Stoke-on-Trent City Council is a home care service in Stoke On Trent. CQC rated it Good overall in August 2018 (last checked 3 August 2018). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.

  • Home care

Civic Centre, Glebe Street, Stoke On Trent, Staffordshire, ST4 1HH

What CQC says

Overall rating

Goodrated 8 years ago (3 August 2018)

The service is performing well and meeting expectations.

Read the CQC report (opens in a new tab)

Last checked by CQC: 3 August 2018.

See this service on the CQC website (opens in a new tab)

The five key questions

CQC rates each service on five questions. Each has its own rating.

  • Is it safe?

    Goodrated 8 years ago (3 August 2018)
  • Is it effective?

    Goodrated 8 years ago (3 August 2018)
  • Is it caring?

    Goodrated 8 years ago (3 August 2018)
  • Is it responsive to people’s needs?

    Goodrated 8 years ago (3 August 2018)
  • Is it well-led?

    Goodrated 8 years ago (3 August 2018)

Not sure what the ratings mean? Read how CQC ratings work.

Understanding this rating

Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.

This rating is from August 2018. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.

Questions you could ask

  • What has changed since the last inspection?

How often CQC looks again

There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.

About this service

Type of care
Home care
Who it supports
Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Younger adults, Drug and alcohol misuse
Registered since
15 September 2015
Local council area
Stoke-on-Trent

Who runs it

Provider
Stoke-on-Trent City Council
Kind of provider
Company or organisation

Other services from this provider

  • 15 School Street

    Supported living

    Run by Stoke-on-Trent City Council

    Goodrated 9 months ago
    • Stoke On Trent, ST4 5RE
  • Marrow House

    Care home without nursing

    Run by Stoke-on-Trent City Council

    Goodrated less than a month ago
    • Stoke On Trent, ST3 1SQ
    • 21 beds
  • Shared Lives Stoke

    Shared Lives

    Run by Stoke-on-Trent City Council

    No overall rating shown
    • Stoke-on-trent, ST2 9JZ
  • The Meadows

    Care home without nursing

    Run by Stoke-on-Trent City Council

    Goodrated 7 years ago

    Rating from October 2019 (more than 2 years ago)

    • Stoke On Trent, ST2 9JZ
    • 16 beds
Care Comparison

Contains Care Quality Commission data © Care Quality Commission, licensed under the Open Government Licence v3.0. Care Comparison is independent and is not connected to or endorsed by CQC.

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Contains information from Care Inspectorate Wales © Crown copyright 2026, licensed under the Open Government Licence v3.0. Care Comparison is independent and is not connected to or endorsed by Care Inspectorate Wales.

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