No overall rating shown
- Cambridge, CB4 2HY
Verity Healthcare - Waltham Forest
Verity Healthcare - Waltham Forest is registered for home care and community based services for people with a learning disability in Leyton, run by Verity Healthcare Limited. CQC rated it Requires improvement overall in March 2023 (last checked 29 March 2023). It is registered to support people with a learning disability or autism and people with mental health needs.
- Home care
- Community based services for people with a learning disability
Gateway Business Centre Suite 2, 3 & 4, 210 Church Road, Leyton, London, E10 7JQ
What CQC says
Overall rating
Requires improvementrated 3 years ago (29 March 2023)
The service is not performing as well as it should.
Up from Inadequate, 3 December 2021.
Read the CQC report (opens in a new tab)Last checked by CQC: 29 March 2023.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 3 years ago (29 March 2023)Is it effective?
Requires improvementrated 3 years ago (29 March 2023)Is it caring?
Goodrated 3 years ago (29 March 2023)Is it responsive to people’s needs?
Goodrated 3 years ago (29 March 2023)Is it well-led?
Requires improvementrated 3 years ago (29 March 2023)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from March 2023. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
What CQC looks at
Effective: Requires improvement
CQC checks whether care gets good results for people and follows good practice. It looks at how needs are assessed, food and drink, working with GPs and other services, and asking people for their consent.
Questions you could ask
- How do you find out what someone needs before their care starts?
- How do you work with GPs, nurses and other services?
- How do you make sure people get enough to eat and drink?
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Inadequate3 December 2021Read the report (opens in a new tab)
- Good4 June 2019Read the report (opens in a new tab)
- Requires improvement14 April 2018Read the report (opens in a new tab)
- Inadequate25 May 2017Read the report (opens in a new tab)
About this service
- Type of care
- Home care, Community based services for people with a learning disability
- Who it supports
- Learning disability or autism, Mental health needs
- Registered since
- 16 September 2015
- Local council area
- Waltham Forest
Who runs it
- Provider
- Verity Healthcare Limited
- Kind of provider
- Company or organisation
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