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London Care (South London)

London Care (South London) is a home care service in London, run by London Care Limited. CQC rated it Good overall in September 2019 (last checked 18 July 2019). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.

  • Home care

Units G, H & J Cadmus Court Marin Wharf, Seafarer Way, London, SE16 7DW

What CQC says

Overall rating

Goodrated 7 years ago (19 September 2019)

The service is performing well and meeting expectations.

Up from Requires improvement, 19 January 2019.

Read the CQC report (opens in a new tab)

Last checked by CQC: 18 July 2019.

See this service on the CQC website (opens in a new tab)

The five key questions

CQC rates each service on five questions. Each has its own rating.

  • Is it safe?

    Requires improvementrated 7 years ago (19 September 2019)
  • Is it effective?

    Goodrated 7 years ago (19 September 2019)
  • Is it caring?

    Goodrated 7 years ago (19 September 2019)
  • Is it responsive to people’s needs?

    Goodrated 7 years ago (19 September 2019)
  • Is it well-led?

    Goodrated 7 years ago (19 September 2019)

Not sure what the ratings mean? Read how CQC ratings work.

Understanding this rating

Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.

This rating is from September 2019. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.

CQC rated it Good overall. It rated “Safe” as Requires improvement.

What CQC looks at

  • Safe: Requires improvement

    CQC checks whether people are protected from abuse and avoidable harm. It looks at safeguarding, how risks are managed, staffing levels and training, medicines, and keeping the place clean to stop infections.

    Questions you could ask

    • How are medicines looked after and given on time?
    • How do you decide how many staff are on duty, day and night?
    • When something goes wrong, what do you do, and how do you tell families?

Questions you could ask

  • What has changed since the last inspection?

How often CQC looks again

There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.

Earlier ratings

Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.

About this service

Type of care
Home care
Who it supports
Dementia, Older people, Physical disability, Sensory impairment, Mental health needs, Younger adults
Registered since
2 March 2016
Local council area
Lewisham

Who runs it

Provider
London Care Limited
Brand
BRAND City and County Healthcare Group
Kind of provider
Company or organisation

Other services from this provider

  • Comfort Call (Priory Court)

    Home care

    Run by London Care Limited

    Goodrated 4 years ago

    Rating from November 2021 (more than 2 years ago)

    • Worksop, S80 2TJ
  • Comfort Call (Worksop)

    Home care

    Run by London Care Limited

    Goodrated 6 years ago

    Rating from December 2019 (more than 2 years ago)

    • Worksop, S80 1UD
  • Custom Care - Wolverhampton

    Home care

    Run by London Care Limited

    Goodrated 2 years ago

    Rating from July 2024 (more than 2 years ago)

    • Wolverhampton, WV4 6JX
  • Custom Care (Cannock)

    Home care

    Run by London Care Limited

    Requires improvementrated 6 years ago

    Rating from March 2020 (more than 2 years ago)

    • Cannock, WS11 7LT

and 21 more.

Care Comparison

Contains Care Quality Commission data © Care Quality Commission, licensed under the Open Government Licence v3.0. Care Comparison is independent and is not connected to or endorsed by CQC.

Contains Care Inspectorate data © Care Inspectorate, licensed under the Open Government Licence v3.0. Care Comparison is independent and is not connected to or endorsed by the Care Inspectorate.

Contains information from Care Inspectorate Wales © Crown copyright 2026, licensed under the Open Government Licence v3.0. Care Comparison is independent and is not connected to or endorsed by Care Inspectorate Wales.

Contains information from the Regulation and Quality Improvement Authority, licensed under the Open Government Licence v3.0 (via OpenDataNI). Care Comparison is independent and is not connected to or endorsed by RQIA.

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