Heart of the South Cornwall Branch
Heart of the South Cornwall Branch is a home care service in Truro, run by Heart of the South Care Agency Limited. CQC rated it Good overall in May 2019 (last checked 3 May 2019).
- Home care
Health and Well-being Innovation Centre, Treliske, Truro, TR1 3FF
What CQC says
Overall rating
The service is performing well and meeting expectations.
Last checked by CQC: 3 May 2019.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 7 years ago (3 May 2019)Is it effective?
Goodrated 7 years ago (3 May 2019)Is it caring?
Goodrated 7 years ago (3 May 2019)Is it responsive to people’s needs?
Goodrated 7 years ago (3 May 2019)Is it well-led?
Goodrated 7 years ago (3 May 2019)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from May 2019. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
About this service
- Type of care
- Home care
- Who it supports
- Everyone
- Registered since
- 18 February 2016
- Local council area
- Cornwall
Who runs it
- Provider
- Heart of the South Care Agency Limited
- Kind of provider
- Company or organisation