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Eleanor Nursing and Social Care Ltd - Chestnut House

Eleanor Nursing and Social Care Ltd - Chestnut House is an extra care housing service in London, run by Eleanor Nursing and Social Care Limited. CQC rated it Good overall in August 2022, a rating carried over from before the service’s current registration (last checked 17 August 2022). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.

  • Extra care housing

209 Arabella Drive, Roehampton, London, SW15 5LH

What CQC says

Overall rating

Goodrated 4 years ago (17 August 2022)

The service is performing well and meeting expectations.

The same as the rating before it (Good, 28 February 2019).

This is an

CQC has carried this rating over from before the service’s current registration, for example when a new provider took it over. The service may not have been inspected under its current registration yet.

Read the CQC report (opens in a new tab)

Last checked by CQC: 17 August 2022.

See this service on the CQC website (opens in a new tab)

The five key questions

CQC rates each service on five questions. Each has its own rating.

  • Is it safe?

    Goodrated 4 years ago (17 August 2022)

    This is an .

  • Is it effective?

    Goodrated 7 years ago (28 February 2019)

    This is an .

  • Is it caring?

    Goodrated 4 years ago (17 August 2022)

    This is an .

  • Is it responsive to people’s needs?

    Goodrated 7 years ago (28 February 2019)

    This is an .

  • Is it well-led?

    Goodrated 4 years ago (17 August 2022)

    This is an .

Not sure what the ratings mean? Read how CQC ratings work.

Understanding this rating

Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.

This rating is from August 2022. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.

Questions you could ask

  • What has changed since the last inspection?

How often CQC looks again

There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.

See this service on the CQC website (opens in a new tab)

More about how CQC works, with sources

Earlier ratings

Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.

About this service

Type of care
Extra care housing
Who it supports
Dementia, Older people, Physical disability, Sensory impairment, Mental health needs, Younger adults
Registered since
27 October 2025
Local council area
Wandsworth

Who runs it

Provider
Eleanor Nursing and Social Care Limited
Brand
BRAND Eleanor Healthcare Group
Kind of provider
Company or organisation

Other services from this provider

and 18 more.

Care Comparison

Contains Care Quality Commission data © Care Quality Commission, licensed under the Open Government Licence v3.0. Care Comparison is independent and is not connected to or endorsed by CQC.

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Contains information from Care Inspectorate Wales © Crown copyright 2026, licensed under the Open Government Licence v3.0. Care Comparison is independent and is not connected to or endorsed by Care Inspectorate Wales.

Contains information from the Regulation and Quality Improvement Authority, licensed under the Open Government Licence v3.0 (via OpenDataNI). Care Comparison is independent and is not connected to or endorsed by RQIA.

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