Home Instead, Shrewsbury, Oswestry and Wem
Home Instead, Shrewsbury, Oswestry and Wem is a home care service in Shrewsbury, run by Respect Our Elders Limited. CQC rated it Outstanding overall in February 2020 (last checked 4 December 2021). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Home care
Rear Office, Second Floor, Vichy House, 264a Vichy House Monkmoor Road, Shrewsbury, SY2 5ST
What CQC says
Overall rating
The service is performing exceptionally well.
Last checked by CQC: 4 December 2021.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 6 years ago (11 February 2020)Is it effective?
Goodrated 6 years ago (11 February 2020)Is it caring?
Outstandingrated 6 years ago (11 February 2020)Is it responsive to people’s needs?
Goodrated 6 years ago (11 February 2020)Is it well-led?
Outstandingrated 6 years ago (11 February 2020)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from February 2020. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Outstanding overall. It rated “Safe” as Good. It rated “Effective” as Good. It rated “Responsive” as Good.
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
About this service
- Type of care
- Home care
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Younger adults
- Registered since
- 1 March 2016
- Local council area
- Shropshire
Who runs it
- Provider
- Respect Our Elders Limited
- Brand
- BRAND Home Instead
- Kind of provider
- Company or organisation