No overall rating shown
- Coventry, CV5 6QR
Healthcare 1st Choice Ltd
Healthcare 1st Choice Ltd is a home care service in Whitchurch. CQC rated it Good overall in November 2019 (last checked 22 November 2019). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Home care
Unit 4-6, Watergate Arcade, Watergate Street, Whitchurch, SY13 1DP
What CQC says
Overall rating
Goodrated 6 years ago (22 November 2019)
The service is performing well and meeting expectations.
The same as the rating before it (Good, 4 August 2017).
Read the CQC report (opens in a new tab)Last checked by CQC: 22 November 2019.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 6 years ago (22 November 2019)Is it effective?
Goodrated 6 years ago (22 November 2019)Is it caring?
Goodrated 6 years ago (22 November 2019)Is it responsive to people’s needs?
Goodrated 6 years ago (22 November 2019)Is it well-led?
Requires improvementrated 6 years ago (22 November 2019)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from November 2019. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Well-led” as Requires improvement.
What CQC looks at
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Good4 August 2017Read the report (opens in a new tab)
About this service
- Type of care
- Home care
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Younger adults, Children and young people
- Registered since
- 25 April 2016
- Local council area
- Shropshire
Who runs it
- Provider
- Healthcare 1st Choice Ltd
- Kind of provider
- Company or organisation
Other services from this provider
- No overall rating shown
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