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Integrated Crisis Response Service

Integrated Crisis Response Service is a home care service in Leicester, run by Leicester City Council. CQC rated it Outstanding overall in April 2026 (last checked 15 April 2026). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.

  • Home care

Neville Centre, Leicester General Hospital, Leicester, Leicestershire, LE5 4PW

What CQC says

Overall rating

Outstandingrated 5 months ago (15 April 2026)

The service is performing exceptionally well.

Last checked by CQC: 15 April 2026.

See this service on the CQC website (opens in a new tab)

The five key questions

CQC rates each service on five questions. Each has its own rating.

  • Is it safe?

    Outstandingrated 5 months ago (15 April 2026)
  • Is it effective?

    Outstandingrated 5 months ago (15 April 2026)
  • Is it caring?

    Outstandingrated 5 months ago (15 April 2026)
  • Is it responsive to people’s needs?

    Outstandingrated 5 months ago (15 April 2026)
  • Is it well-led?

    Outstandingrated 5 months ago (15 April 2026)

Not sure what the ratings mean? Read how CQC ratings work.

Understanding this rating

Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.

This is what CQC says about how it rates and inspects services. Each rating on this page is shown as CQC published it.

How often CQC looks again

There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.

About this service

Type of care
Home care
Who it supports
Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Younger adults, Children and young people, Drug and alcohol misuse, Eating disorder
Registered since
27 April 2016
Local council area
Leicester

Who runs it

Provider
Leicester City Council
Kind of provider
Company or organisation

Other services from this provider

Care Comparison

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Contains information from Care Inspectorate Wales © Crown copyright 2026, licensed under the Open Government Licence v3.0. Care Comparison is independent and is not connected to or endorsed by Care Inspectorate Wales.

Contains information from the Regulation and Quality Improvement Authority, licensed under the Open Government Licence v3.0 (via OpenDataNI). Care Comparison is independent and is not connected to or endorsed by RQIA.

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