- Leicester, LE1 1HL
Integrated Crisis Response Service
Integrated Crisis Response Service is a home care service in Leicester, run by Leicester City Council. CQC rated it Outstanding overall in April 2026 (last checked 15 April 2026). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Home care
Neville Centre, Leicester General Hospital, Leicester, Leicestershire, LE5 4PW
What CQC says
Overall rating
The service is performing exceptionally well.
Last checked by CQC: 15 April 2026.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Outstandingrated 5 months ago (15 April 2026)Is it effective?
Outstandingrated 5 months ago (15 April 2026)Is it caring?
Outstandingrated 5 months ago (15 April 2026)Is it responsive to people’s needs?
Outstandingrated 5 months ago (15 April 2026)Is it well-led?
Outstandingrated 5 months ago (15 April 2026)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This is what CQC says about how it rates and inspects services. Each rating on this page is shown as CQC published it.
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
About this service
- Type of care
- Home care
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Younger adults, Children and young people, Drug and alcohol misuse, Eating disorder
- Registered since
- 27 April 2016
- Local council area
- Leicester
Who runs it
- Provider
- Leicester City Council
- Kind of provider
- Company or organisation
Other services from this provider
- No overall rating shown
- Outstandingrated 8 months ago
- Leicester, LE5 4PW