FHS24 Nursing+Care Agency
FHS24 Nursing+Care Agency is registered for home care and supported living in Yeovil, run by Frendy Integrated Services Ltd. CQC rated it Good overall in December 2019 (last checked 5 December 2019). It is registered to support people living with dementia, older people, people with a physical disability and people with a learning disability or autism.
- Home care
- Supported living
123 Middle Street, Yeovil, Somerset, BA20 1NA
What CQC says
Overall rating
The service is performing well and meeting expectations.
Last checked by CQC: 5 December 2019.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 6 years ago (5 December 2019)Is it effective?
Goodrated 6 years ago (5 December 2019)Is it caring?
Goodrated 6 years ago (5 December 2019)Is it responsive to people’s needs?
Goodrated 6 years ago (5 December 2019)Is it well-led?
Requires improvementrated 6 years ago (5 December 2019)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from December 2019. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Well-led” as Requires improvement.
What CQC looks at
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
About this service
- Type of care
- Home care, Supported living
- Who it supports
- Dementia, Older people, Physical disability, Learning disability or autism, Younger adults, Eating disorder
- Registered since
- 11 July 2016
- Local council area
- Somerset
Who runs it
- Provider
- Frendy Integrated Services Ltd
- Kind of provider
- Company or organisation