Intrust Care Milton Keynes
Intrust Care Milton Keynes is registered for home care and supported living in Milton Keynes, run by Intrust Care Ltd. CQC rated it Good overall in October 2020 (last checked 1 October 2020). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Home care
- Supported living
First Floor, 5 Whittle Court, Knowlhill, Milton Keynes, MK5 8FT
What CQC says
Overall rating
The service is performing well and meeting expectations.
Last checked by CQC: 1 October 2020.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Requires improvementrated 6 years ago (7 December 2019)Is it effective?
Goodrated 6 years ago (7 December 2019)Is it caring?
Goodrated 6 years ago (7 December 2019)Is it responsive to people’s needs?
Goodrated 6 years ago (7 December 2019)Is it well-led?
Goodrated 6 years ago (1 October 2020)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from October 2020. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Safe” as Requires improvement.
What CQC looks at
Safe: Requires improvement
CQC checks whether people are protected from abuse and avoidable harm. It looks at safeguarding, how risks are managed, staffing levels and training, medicines, and keeping the place clean to stop infections.
Questions you could ask
- How are medicines looked after and given on time?
- How do you decide how many staff are on duty, day and night?
- When something goes wrong, what do you do, and how do you tell families?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
About this service
- Type of care
- Home care, Supported living
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Younger adults, Children and young people, Drug and alcohol misuse, Eating disorder
- Registered since
- 1 June 2016
- Local council area
- Milton Keynes
Who runs it
- Provider
- Intrust Care Ltd
- Kind of provider
- Company or organisation