ROC Support Network
ROC Support Network is a home care service in Newton Aycliffe, run by ROC Support Ltd. CQC rated it Outstanding overall in November 2021 (last checked 12 November 2021). It is registered to support people with a physical disability, people with a sensory impairment, people with a learning disability or autism and people with mental health needs.
- Home care
Hope House, Burnhope, Newton Aycliffe, County Durham, DL5 7ER
What CQC says
Overall rating
The service is performing exceptionally well.
The same as the rating before it (Outstanding, 20 November 2019).
Read the CQC report (opens in a new tab)Last checked by CQC: 12 November 2021.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Outstandingrated 4 years ago (12 November 2021)Is it effective?
Outstandingrated 4 years ago (12 November 2021)Is it caring?
Outstandingrated 4 years ago (12 November 2021)Is it responsive to people’s needs?
Outstandingrated 4 years ago (12 November 2021)Is it well-led?
Outstandingrated 4 years ago (12 November 2021)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from November 2021. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Outstanding20 November 2019Read the report (opens in a new tab)
- Outstanding4 April 2017Read the report (opens in a new tab)
- Outstanding6 February 2015Read the report (opens in a new tab)
About this service
- Type of care
- Home care
- Who it supports
- Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Younger adults, Children and young people, Eating disorder
- Registered since
- 7 July 2011
- Local council area
- County Durham
Who runs it
- Provider
- ROC Support Ltd
- Kind of provider
- Company or organisation