New Horizon Care Home Ltd (Supported Living)
New Horizon Care Home Ltd (Supported Living) is registered for home care and supported living in Uxbridge, run by New Horizon Care Home Ltd. CQC rated it Good overall in June 2019, a rating carried over from before the service’s current registration (last checked 12 August 2025). It is registered to support people with a sensory impairment, people with a learning disability or autism, people with mental health needs and younger adults.
- Home care
- Supported living
Suite G65 ,The Charter Building, Charter Place, Uxbridge, UB8 1JG
What CQC says
Overall rating
The service is performing well and meeting expectations.
CQC has carried this rating over from before the service’s current registration, for example when a new provider took it over. The service may not have been inspected under its current registration yet.
Last checked by CQC: 12 August 2025.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Requires improvementrated 7 years ago (7 June 2019)This is an .
Is it effective?
Goodrated 7 years ago (7 June 2019)This is an .
Is it caring?
Goodrated 7 years ago (7 June 2019)This is an .
Is it responsive to people’s needs?
Goodrated 7 years ago (7 June 2019)This is an .
Is it well-led?
Goodrated 7 years ago (7 June 2019)This is an .
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from June 2019. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Safe” as Requires improvement.
What CQC looks at
Safe: Requires improvement
CQC checks whether people are protected from abuse and avoidable harm. It looks at safeguarding, how risks are managed, staffing levels and training, medicines, and keeping the place clean to stop infections.
Questions you could ask
- How are medicines looked after and given on time?
- How do you decide how many staff are on duty, day and night?
- When something goes wrong, what do you do, and how do you tell families?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
About this service
- Type of care
- Home care, Supported living
- Who it supports
- Sensory impairment, Learning disability or autism, Mental health needs, Younger adults
- Registered since
- 6 February 2026
- Local council area
- Hillingdon
Who runs it
- Provider
- New Horizon Care Home Ltd
- Kind of provider
- Company or organisation