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Heaton House Residential Care Home

Heaton House Residential Care Home is a care home in Worthing, run by Heaton Healthcare Limited. CQC rated it Outstanding overall in November 2019, a rating carried over from before the service’s current registration (last checked 20 April 2021). It has 14 beds. It is registered to support people living with dementia and older people.

  • Care home without nursing

20-22 Reigate Road, Worthing, West Sussex, BN11 5NF

What CQC says

Overall rating

Outstandingrated 6 years ago (29 November 2019)

The service is performing exceptionally well.

This is an

CQC has carried this rating over from before the service’s current registration, for example when a new provider took it over. The service may not have been inspected under its current registration yet.

Last checked by CQC: 20 April 2021.

See this service on the CQC website (opens in a new tab)

The five key questions

CQC rates each service on five questions. Each has its own rating.

  • Is it safe?

    Goodrated 6 years ago (29 November 2019)

    This is an .

  • Is it effective?

    Goodrated 6 years ago (29 November 2019)

    This is an .

  • Is it caring?

    Goodrated 6 years ago (29 November 2019)

    This is an .

  • Is it responsive to people’s needs?

    Outstandingrated 6 years ago (29 November 2019)

    This is an .

  • Is it well-led?

    Outstandingrated 6 years ago (29 November 2019)

    This is an .

Not sure what the ratings mean? Read how CQC ratings work.

Understanding this rating

Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.

This rating is from November 2019. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.

CQC rated it Outstanding overall. It rated “Safe” as Good. It rated “Effective” as Good. It rated “Caring” as Good.

Questions you could ask

  • What has changed since the last inspection?

How often CQC looks again

There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.

About this service

Type of care
Care home without nursing
Who it supports
Dementia, Older people
Number of beds
14
Nursing care
No, personal care only
Registered since
1 June 2026
Local council area
West Sussex

Who runs it

Provider
Heaton Healthcare Limited
Kind of provider
Company or organisation
Care Comparison

Contains Care Quality Commission data © Care Quality Commission, licensed under the Open Government Licence v3.0. Care Comparison is independent and is not connected to or endorsed by CQC.

Contains Care Inspectorate data © Care Inspectorate, licensed under the Open Government Licence v3.0. Care Comparison is independent and is not connected to or endorsed by the Care Inspectorate.

Contains information from Care Inspectorate Wales © Crown copyright 2026, licensed under the Open Government Licence v3.0. Care Comparison is independent and is not connected to or endorsed by Care Inspectorate Wales.

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