Goodrated 6 months ago
- Hexham, NE46 1EN
- 76 beds
Chandlers Ford Care Home
Chandlers Ford Care Home was a care home with nursing in Eastleigh, run by HC-One No.2 Limited. CQC shows it as no longer registered since 2 October 2026.
- Care home with nursing
88 Winchester Road, Chandler's Ford, Eastleigh, SO53 2RD
This service is no longer registered
CQC shows this service as no longer registered since 2 October 2026. It may have closed or moved. Information here may be out of date.
What CQC says
Overall rating
Requires improvementrated 3 years ago (25 January 2023)
The service is not performing as well as it should.
Down from Good, 2 June 2018.
This is an
CQC has carried this rating over from before the service’s current registration, for example when a new provider took it over. The service may not have been inspected under its current registration yet.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Requires improvementrated 3 years ago (25 January 2023)This is an .
Is it effective?
Goodrated 8 years ago (2 June 2018)This is an .
Is it caring?
Goodrated 8 years ago (2 June 2018)This is an .
Is it responsive to people’s needs?
Goodrated 8 years ago (2 June 2018)This is an .
Is it well-led?
Requires improvementrated 3 years ago (25 January 2023)This is an .
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from January 2023. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
What CQC looks at
Safe: Requires improvement
CQC checks whether people are protected from abuse and avoidable harm. It looks at safeguarding, how risks are managed, staffing levels and training, medicines, and keeping the place clean to stop infections.
Questions you could ask
- How are medicines looked after and given on time?
- How do you decide how many staff are on duty, day and night?
- When something goes wrong, what do you do, and how do you tell families?
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Good2 June 2018Read the report (opens in a new tab)
- Good18 November 2017Read the report (opens in a new tab)
- Good24 June 2016Read the report (opens in a new tab)
- Requires improvement2 July 2015Read the report (opens in a new tab)
- Inadequate15 May 2015Read the report (opens in a new tab)
- Inadequate25 March 2015Read the report (opens in a new tab)
About this service
- Type of care
- Care home with nursing
- Who it supports
- Dementia, Older people, Younger adults
- Number of beds
- 45
- Nursing care
- Yes, nurses are on hand
- Registered since
- 1 June 2026
- Local council area
- Hampshire
Who runs it
- Provider
- HC-One No.2 Limited
- Brand
- BRAND Welltower
- Kind of provider
- Company or organisation
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and 24 more.