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South East STSS (Short Term Support Service)

South East STSS (Short Term Support Service) is a home care service in Blyth, run by Northumberland County Council. CQC rated it Outstanding overall in February 2024 (last checked 10 February 2024). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.

  • Home care

The Harbour Suite, Blyth Community Hospital, Thoroton Street, Blyth, Northumberland, NE24 1DX

What CQC says

Overall rating

Outstandingrated 2 years ago (10 February 2024)

The service is performing exceptionally well.

Last checked by CQC: 10 February 2024.

See this service on the CQC website (opens in a new tab)

The five key questions

CQC rates each service on five questions. Each has its own rating.

  • Is it safe?

    Goodrated 2 years ago (10 February 2024)

  • Is it effective?

    Outstandingrated 8 years ago (28 November 2017)

  • Is it caring?

    Goodrated 8 years ago (28 November 2017)

  • Is it responsive to people’s needs?

    Outstandingrated 8 years ago (28 November 2017)

  • Is it well-led?

    Outstandingrated 2 years ago (10 February 2024)

Not sure what the ratings mean? Read how CQC ratings work.

Understanding this rating

Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.

This rating is from February 2024. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.

CQC rated it Outstanding overall. It rated “Safe” as Good. It rated “Caring” as Good.

Questions you could ask

  • What has changed since the last inspection?

How often CQC looks again

There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.

See this service on the CQC website (opens in a new tab)

More about how CQC works, with sources

About this service

Type of care
Home care
Who it supports
Dementia, Older people, Physical disability, Sensory impairment, Mental health needs, Younger adults
Registered since
26 July 2016
Local council area
Northumberland

Who runs it

Provider
Northumberland County Council
Kind of provider
Company or organisation

Other services from this provider

and 1 more.

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