Crossroads in East Lancashire
Crossroads in East Lancashire is a home care service in Burnley, run by Crossroads in East Lancashire Limited. CQC rated it Good overall in March 2020 (last checked 31 March 2020). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Home care
Burnley Business Centre, Liverpool Road, Burnley, Lancashire, BB12 6HA
What CQC says
Overall rating
The service is performing well and meeting expectations.
The same as the rating before it (Good, 9 September 2017).
Read the CQC report (opens in a new tab)Last checked by CQC: 31 March 2020.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 6 years ago (31 March 2020)Is it effective?
Goodrated 6 years ago (31 March 2020)Is it caring?
Goodrated 6 years ago (31 March 2020)Is it responsive to people’s needs?
Goodrated 6 years ago (31 March 2020)Is it well-led?
Goodrated 6 years ago (31 March 2020)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from March 2020. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Good9 September 2017Read the report (opens in a new tab)
- Good17 September 2015Read the report (opens in a new tab)
About this service
- Type of care
- Home care
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Younger adults, Children and young people
- Registered since
- 5 September 2011
- Local council area
- Lancashire
Who runs it
- Provider
- Crossroads in East Lancashire Limited
- Brand
- BRAND Crossroads Together from Carers Trust 4all
- Kind of provider
- Company or organisation