Goodrated 6 years ago
Rating from December 2019 (more than 2 years ago)
- Worcester, WR2 5BZ
- 6 beds
Oak House
Oak House is a care home in Diss, run by Parkcare Homes (No.2) Limited. CQC rated it Good overall in April 2020, a rating carried over from before the service’s current registration (last checked 29 March 2022). It has 6 beds. It is registered to support older people, people with a sensory impairment, people with a learning disability or autism and younger adults.
- Care home without nursing
10A Victoria Road, Diss, Norfolk, IP22 4HE
What CQC says
Overall rating
Goodrated 6 years ago (4 April 2020)
The service is performing well and meeting expectations.
Up from Inadequate, 14 August 2019.
This is an
CQC has carried this rating over from before the service’s current registration, for example when a new provider took it over. The service may not have been inspected under its current registration yet.
Last checked by CQC: 29 March 2022.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 6 years ago (4 April 2020)This is an .
Is it effective?
Goodrated 6 years ago (4 April 2020)This is an .
Is it caring?
Goodrated 6 years ago (4 April 2020)This is an .
Is it responsive to people’s needs?
Goodrated 6 years ago (4 April 2020)This is an .
Is it well-led?
Requires improvementrated 6 years ago (4 April 2020)This is an .
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from April 2020. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Well-led” as Requires improvement.
What CQC looks at
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Inadequate14 August 2019Read the report (opens in a new tab)
About this service
- Type of care
- Care home without nursing
- Who it supports
- Older people, Sensory impairment, Learning disability or autism, Younger adults
- Number of beds
- 6
- Nursing care
- No, personal care only
- Registered since
- 20 July 2026
- Local council area
- Norfolk
Who runs it
- Provider
- Parkcare Homes (No.2) Limited
- Brand
- BRAND Priory Group
- Kind of provider
- Company or organisation
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and 81 more.