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Piper House

Piper House is a supported living service in London, run by Learning Disability Network London. CQC rated it Good overall in October 2021 (last checked 12 October 2021). It is registered to support older people, people with a physical disability, people with a sensory impairment and people with a learning disability or autism.

  • Supported living

2 St Marks Road, London, W11 1RQ

What CQC says

Overall rating

Goodrated 5 years ago (12 October 2021)

The service is performing well and meeting expectations.

Up from Requires improvement, 7 December 2019.

Read the CQC report (opens in a new tab)

Last checked by CQC: 12 October 2021.

See this service on the CQC website (opens in a new tab)

The five key questions

CQC rates each service on five questions. Each has its own rating.

  • Is it safe?

    Goodrated 5 years ago (12 October 2021)
  • Is it effective?

    Goodrated 5 years ago (12 October 2021)
  • Is it caring?

    Goodrated 6 years ago (7 December 2019)
  • Is it responsive to people’s needs?

    Goodrated 6 years ago (7 December 2019)
  • Is it well-led?

    Requires improvementrated 5 years ago (12 October 2021)

Not sure what the ratings mean? Read how CQC ratings work.

Understanding this rating

Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.

This rating is from October 2021. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.

CQC rated it Good overall. It rated “Well-led” as Requires improvement.

What CQC looks at

  • Well-led: Requires improvement

    CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.

    Questions you could ask

    • Who is the registered manager, and how can families contact them?
    • How do you check the quality of care yourselves?
    • How can staff raise worries, and how are they supported when they do?

Questions you could ask

  • What has changed since the last inspection?

How often CQC looks again

There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.

Earlier ratings

Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.

About this service

Type of care
Supported living
Who it supports
Older people, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Younger adults, Eating disorder
Registered since
8 September 2016
Local council area
Kensington and Chelsea

Who runs it

Provider
Learning Disability Network London
Brand
BRAND Learning Disability Network London
Kind of provider
Company or organisation

Other services from this provider

  • Alison House

    Care home without nursing

    Run by Learning Disability Network London

    Goodrated 1 year ago
    • London, W9 3HL
    • 5 beds
  • Kingsbridge Road

    Care home without nursing

    Run by Learning Disability Network London

    Goodrated 8 months ago
    • London, W10 6PU
    • 11 beds
  • LDN London Domiciliary Care Service

    Home care, Supported living

    Run by Learning Disability Network London

    Outstandingrated 8 years ago

    Rating from August 2018 (more than 2 years ago)

    • London, W9 3HL
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