- London, W9 3HL
- 5 beds
Piper House
Piper House is a supported living service in London, run by Learning Disability Network London. CQC rated it Good overall in October 2021 (last checked 12 October 2021). It is registered to support older people, people with a physical disability, people with a sensory impairment and people with a learning disability or autism.
- Supported living
2 St Marks Road, London, W11 1RQ
What CQC says
Overall rating
The service is performing well and meeting expectations.
Up from Requires improvement, 7 December 2019.
Read the CQC report (opens in a new tab)Last checked by CQC: 12 October 2021.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 5 years ago (12 October 2021)Is it effective?
Goodrated 5 years ago (12 October 2021)Is it caring?
Goodrated 6 years ago (7 December 2019)Is it responsive to people’s needs?
Goodrated 6 years ago (7 December 2019)Is it well-led?
Requires improvementrated 5 years ago (12 October 2021)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from October 2021. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Well-led” as Requires improvement.
What CQC looks at
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Requires improvement7 December 2019Read the report (opens in a new tab)
- Good4 May 2017Read the report (opens in a new tab)
About this service
- Type of care
- Supported living
- Who it supports
- Older people, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Younger adults, Eating disorder
- Registered since
- 8 September 2016
- Local council area
- Kensington and Chelsea
Who runs it
- Provider
- Learning Disability Network London
- Brand
- BRAND Learning Disability Network London
- Kind of provider
- Company or organisation
Other services from this provider
- Goodrated 1 year ago
- Goodrated 8 months ago
- London, W10 6PU
- 11 beds
LDN London Domiciliary Care Service
Home care, Supported living
Run by Learning Disability Network London
Outstandingrated 8 years agoRating from August 2018 (more than 2 years ago)
- London, W9 3HL