Shalom Home Care Limited
Shalom Home Care Limited is registered for home care and supported living in Leicester. CQC rated it Good overall in October 2020 (last checked 15 October 2020). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Home care
- Supported living
51 Warren Avenue, Leicester, Leicestershire, LE4 9WX
What CQC says
Overall rating
The service is performing well and meeting expectations.
Up from Requires improvement, 16 May 2019.
Read the CQC report (opens in a new tab)Last checked by CQC: 15 October 2020.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 5 years ago (15 October 2020)Is it effective?
Goodrated 7 years ago (16 May 2019)Is it caring?
Goodrated 7 years ago (16 May 2019)Is it responsive to people’s needs?
Goodrated 7 years ago (16 May 2019)Is it well-led?
Requires improvementrated 5 years ago (15 October 2020)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from October 2020. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Well-led” as Requires improvement.
What CQC looks at
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Requires improvement16 May 2019Read the report (opens in a new tab)
- Good9 November 2016Read the report (opens in a new tab)
About this service
- Type of care
- Home care, Supported living
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Younger adults
- Registered since
- 8 September 2016
- Local council area
- Leicester
Who runs it
- Provider
- Shalom Home Care Limited
- Kind of provider
- Company or organisation