The Firs Care Home
The Firs Care Home is a care home in Calne, run by The Firs Care Home (Calne) Limited. CQC rated it Requires improvement overall in June 2025 (last checked 9 June 2025). It has 32 beds. It is registered to support people living with dementia and older people.
- Care home without nursing
2 Lickhill Road, Calne, Wiltshire, SN11 9DD
What CQC says
Overall rating
The service is not performing as well as it should.
Down from Good, 7 June 2018.
Last checked by CQC: 9 June 2025.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Requires improvementrated 1 year ago (9 June 2025)Is it effective?
No rating for this question.
Is it caring?
No rating for this question.
Is it responsive to people’s needs?
No rating for this question.
Is it well-led?
No rating for this question.
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
What CQC looks at
Safe: Requires improvement
CQC checks whether people are protected from abuse and avoidable harm. It looks at safeguarding, how risks are managed, staffing levels and training, medicines, and keeping the place clean to stop infections.
Questions you could ask
- How are medicines looked after and given on time?
- How do you decide how many staff are on duty, day and night?
- When something goes wrong, what do you do, and how do you tell families?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Good7 June 2018Read the report (opens in a new tab)
- Good6 May 2017Read the report (opens in a new tab)
- Good8 April 2016Read the report (opens in a new tab)
About this service
- Type of care
- Care home without nursing
- Who it supports
- Dementia, Older people
- Number of beds
- 32
- Nursing care
- No, personal care only
- Registered since
- 23 August 2011
- Local council area
- Wiltshire
Who runs it
- Provider
- The Firs Care Home (Calne) Limited
- Kind of provider
- Company or organisation