Lady Spencer House
Lady Spencer House is a care home in Houghton Regis, run by Lady Spencer House Ltd. CQC rated it Good overall in March 2023 (last checked 17 March 2023). It has 24 beds. It is registered to support people living with dementia and older people.
- Care home without nursing
52 High Street, Houghton Regis, Bedfordshire, LU5 5BJ
What CQC says
Overall rating
The service is performing well and meeting expectations.
Last checked by CQC: 17 March 2023.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Requires improvementrated 3 years ago (17 March 2023)Is it effective?
Goodrated 3 years ago (17 March 2023)Is it caring?
Goodrated 3 years ago (17 March 2023)Is it responsive to people’s needs?
Goodrated 3 years ago (17 March 2023)Is it well-led?
Goodrated 3 years ago (17 March 2023)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from March 2023. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Safe” as Requires improvement.
What CQC looks at
Safe: Requires improvement
CQC checks whether people are protected from abuse and avoidable harm. It looks at safeguarding, how risks are managed, staffing levels and training, medicines, and keeping the place clean to stop infections.
Questions you could ask
- How are medicines looked after and given on time?
- How do you decide how many staff are on duty, day and night?
- When something goes wrong, what do you do, and how do you tell families?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
About this service
- Type of care
- Care home without nursing
- Who it supports
- Dementia, Older people
- Number of beds
- 24
- Nursing care
- No, personal care only
- Registered since
- 11 October 2011
- Local council area
- Central Bedfordshire
Who runs it
- Provider
- Lady Spencer House Ltd
- Kind of provider
- Company or organisation