Goodrated 4 years ago
Rating from December 2021 (more than 2 years ago)
- Brierley Hill, DY5 1TA
LJM - Homecare Lincoln
LJM - Homecare Lincoln is registered for home care and community healthcare service in Lincoln, run by LJM Homecare Ltd. CQC rated it Requires improvement overall in February 2020 (last checked 8 February 2020). It is registered to support older people, people with a sensory impairment and younger adults.
- Home care
- Community healthcare service
Lancaster House, Wigsley Road, North Scarle, Lincoln, Lincolnshire, LN6 9HD
What CQC says
Overall rating
Requires improvementrated 6 years ago (8 February 2020)
The service is not performing as well as it should.
Last checked by CQC: 8 February 2020.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 6 years ago (8 February 2020)Is it effective?
Goodrated 6 years ago (8 February 2020)Is it caring?
Goodrated 6 years ago (8 February 2020)Is it responsive to people’s needs?
Requires improvementrated 6 years ago (8 February 2020)Is it well-led?
Requires improvementrated 6 years ago (8 February 2020)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from February 2020. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
What CQC looks at
Responsive: Requires improvement
CQC checks whether care is planned around each person’s needs and wishes. It looks at care plans, joined-up care with other services, clear information, and how feedback and complaints are listened to and acted on.
Questions you could ask
- How is the care plan written, and how can family be involved?
- How often is the care plan reviewed?
- How can I raise a concern, and what happens next?
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
About this service
- Type of care
- Home care, Community healthcare service
- Who it supports
- Older people, Sensory impairment, Younger adults
- Registered since
- 13 January 2017
- Local council area
- Lincolnshire
Who runs it
- Provider
- LJM Homecare Ltd
- Kind of provider
- Company or organisation