Home Instead South East Northumberland
Home Instead South East Northumberland is a home care service in Cramlington, run by Live Well Care Ltd. CQC rated it Outstanding overall in February 2024 (last checked 17 February 2024). It is registered to support people living with dementia, people with a physical disability, people with a sensory impairment and people with a learning disability or autism.
- Home care
14 Berrymoor Court, Northumberland Business Park, Cramlington, NE23 7RZ
What CQC says
Overall rating
The service is performing exceptionally well.
Last checked by CQC: 17 February 2024.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 2 years ago (17 February 2024)Is it effective?
Goodrated 8 years ago (3 October 2018)Is it caring?
Outstandingrated 8 years ago (3 October 2018)Is it responsive to people’s needs?
Outstandingrated 8 years ago (3 October 2018)Is it well-led?
Outstandingrated 2 years ago (17 February 2024)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from February 2024. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Outstanding overall. It rated “Safe” as Good. It rated “Effective” as Good.
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
About this service
- Type of care
- Home care
- Who it supports
- Dementia, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs
- Registered since
- 12 July 2017
- Local council area
- Northumberland
Who runs it
- Provider
- Live Well Care Ltd
- Kind of provider
- Company or organisation