Prime 4 Care Ltd
Prime 4 Care Ltd is a home care service in Kenilworth, run by Prime4 Care Ltd. CQC rated it Requires improvement overall in January 2025 (last checked 8 January 2025). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Home care
10 Station Road, Kenilworth, CV8 1JJ
What CQC says
Overall rating
The service is not performing as well as it should.
The same as the rating before it (Requires improvement, 31 May 2023).
Last checked by CQC: 8 January 2025.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 1 year ago (8 January 2025)Is it effective?
Requires improvementrated 1 year ago (8 January 2025)Is it caring?
No rating for this question.
Is it responsive to people’s needs?
No rating for this question.
Is it well-led?
Requires improvementrated 1 year ago (8 January 2025)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
What CQC looks at
Effective: Requires improvement
CQC checks whether care gets good results for people and follows good practice. It looks at how needs are assessed, food and drink, working with GPs and other services, and asking people for their consent.
Questions you could ask
- How do you find out what someone needs before their care starts?
- How do you work with GPs, nurses and other services?
- How do you make sure people get enough to eat and drink?
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Requires improvement31 May 2023Read the report (opens in a new tab)
- Requires improvement29 June 2022Read the report (opens in a new tab)
- Requires improvement25 July 2019Read the report (opens in a new tab)
About this service
- Type of care
- Home care
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Younger adults, Eating disorder
- Registered since
- 8 September 2017
- Local council area
- Warwickshire
Who runs it
- Provider
- Prime4 Care Ltd
- Kind of provider
- Company or organisation