Goodrated 7 years ago
Rating from May 2019 (more than 2 years ago)
- Telford, TF8 7NE
- 7 beds
HF Trust - Pound Lane
HF Trust - Pound Lane is a care home in Bishops Stortford, run by HF Trust Limited. CQC rated it Requires improvement overall in October 2026 (last checked 18 September 2018). It has 18 beds. It is registered to support older people, people with a learning disability or autism and younger adults.
- Care home without nursing
Bradbury Resource Centre, Pound Lane, Ugley, Bishops Stortford, Hertfordshire, CM22 6HP
What CQC says
Overall rating
Requires improvementrated less than a month ago (6 October 2026)
The service is not performing as well as it should.
Down from Good, 23 June 2025.
Last checked by CQC: 18 September 2018.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Requires improvementrated less than a month ago (6 October 2026)Is it effective?
No rating for this question.
Is it caring?
No rating for this question.
Is it responsive to people’s needs?
No rating for this question.
Is it well-led?
Requires improvementrated less than a month ago (6 October 2026)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
What CQC looks at
Safe: Requires improvement
CQC checks whether people are protected from abuse and avoidable harm. It looks at safeguarding, how risks are managed, staffing levels and training, medicines, and keeping the place clean to stop infections.
Questions you could ask
- How are medicines looked after and given on time?
- How do you decide how many staff are on duty, day and night?
- When something goes wrong, what do you do, and how do you tell families?
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Good23 June 2025
- Good3 November 2018Read the report (opens in a new tab)
About this service
- Type of care
- Care home without nursing
- Who it supports
- Older people, Learning disability or autism, Younger adults
- Number of beds
- 18
- Nursing care
- No, personal care only
- Registered since
- 3 September 2017
- Local council area
- Essex
Who runs it
- Provider
- HF Trust Limited
- Brand
- BRAND HF Trust Limited
- Kind of provider
- Company or organisation
Other services from this provider
- Goodrated 6 years ago
Rating from February 2020 (more than 2 years ago)
- Telford, TF7 5SZ
- 7 beds
- Goodrated 3 years ago
Rating from December 2022 (more than 2 years ago)
- Evesham, WR11 3QZ
- 8 beds
- Goodrated 8 years ago
Rating from September 2018 (more than 2 years ago)
- Redditch, B97 6LQ
- 5 beds
- Goodrated 7 years ago
Rating from May 2019 (more than 2 years ago)
- Shefford, SG17 5JD
- 12 beds
- Goodrated 7 years ago
Rating from September 2019 (more than 2 years ago)
- Stroud, GL5 4TU
- 6 beds
and 41 more.