Goodrated 8 years ago
Rating from August 2018 (more than 2 years ago)
- Wigan, WN3 6QA
- 40 beds
Florence Grogan House Residential Care Home
Florence Grogan House Residential Care Home is a care home in Chester, run by Croftwood Care UK Limited. CQC rated it Good overall in December 2020 (last checked 9 December 2020). It has 40 beds. It is registered to support people living with dementia, older people and younger adults.
- Care home without nursing
Shelley Road, Blacon, Chester, Cheshire, CH1 5XA
What CQC says
Overall rating
Goodrated 5 years ago (9 December 2020)
The service is performing well and meeting expectations.
Last checked by CQC: 9 December 2020.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 5 years ago (9 December 2020)Is it effective?
Goodrated 8 years ago (3 May 2018)Is it caring?
Goodrated 8 years ago (3 May 2018)Is it responsive to people’s needs?
Goodrated 8 years ago (3 May 2018)Is it well-led?
Requires improvementrated 5 years ago (9 December 2020)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from December 2020. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Well-led” as Requires improvement.
What CQC looks at
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
About this service
- Type of care
- Care home without nursing
- Who it supports
- Dementia, Older people, Younger adults
- Number of beds
- 40
- Nursing care
- No, personal care only
- Registered since
- 30 October 2017
- Local council area
- Cheshire West and Chester
Who runs it
- Provider
- Croftwood Care UK Limited
- Brand
- BRAND Minster Care Group
- Kind of provider
- Company or organisation
Other services from this provider
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Rating from March 2019 (more than 2 years ago)
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- 47 beds
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Rating from December 2018 (more than 2 years ago)
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Rating from December 2023 (more than 2 years ago)
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Rating from January 2024 (more than 2 years ago)
- Warrington, WA3 3JL
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- Goodrated 7 years ago
Rating from November 2018 (more than 2 years ago)
- Wigan, WN6 0TS
- 40 beds
and 12 more.