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The Office

  • Home care

6 Horsefair Lane, Odell, Bedford, MK43 7AU

What CQC says

Overall rating

Requires improvementrated 4 years ago (22 February 2022)

The service is not performing as well as it should.

Last checked by CQC: 22 February 2022.

See this service on the CQC website

The five key questions

CQC rates each service on five questions. Each has its own rating.

  • Is it safe?

    Goodrated 4 years ago (22 February 2022)
  • Is it effective?

    Goodrated 4 years ago (22 February 2022)
  • Is it caring?

    Requires improvementrated 6 years ago (21 April 2020)
  • Is it responsive to people’s needs?

    Requires improvementrated 6 years ago (21 April 2020)
  • Is it well-led?

    Requires improvementrated 4 years ago (22 February 2022)

Not sure what the ratings mean? Read how CQC ratings work.

About this service

Type of care
Home care
Who it supports
Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Younger adults, Drug and alcohol misuse, Eating disorder
Registered since
17 September 2018
Local council area
Bedford

Who runs it

Provider
Personal Assistant Care Agency Ltd (PACA)
Kind of provider
Company or organisation