No overall rating shown
- Littlehampton, BN16 3BJ
Care Outlook (Twickenham))
Care Outlook (Twickenham)) is a home care service in Twickenham, run by Care Outlook Ltd. CQC rated it Good overall in April 2021 (last checked 29 April 2021). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Home care
122 Nelson Road, Twickenham, TW2 7AY
What CQC says
Overall rating
Goodrated 5 years ago (29 April 2021)
The service is performing well and meeting expectations.
Last checked by CQC: 29 April 2021.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 5 years ago (29 April 2021)Is it effective?
Goodrated 5 years ago (29 April 2021)Is it caring?
Goodrated 6 years ago (1 November 2019)Is it responsive to people’s needs?
Goodrated 5 years ago (29 April 2021)Is it well-led?
Requires improvementrated 5 years ago (29 April 2021)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from April 2021. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Well-led” as Requires improvement.
What CQC looks at
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
About this service
- Type of care
- Home care
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Younger adults, Drug and alcohol misuse, Eating disorder
- Registered since
- 28 November 2018
- Local council area
- Richmond upon Thames
Who runs it
- Provider
- Care Outlook Ltd
- Brand
- BRAND Care Outlook
- Kind of provider
- Company or organisation
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Rating from January 2022 (more than 2 years ago)
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Rating from April 2021 (more than 2 years ago)
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and 32 more.