Goodrated 7 years ago
Rating from March 2019 (more than 2 years ago)
- Coventry, CV3 4FE
- 84 beds
Heather Grange
Heather Grange is a care home in Burnley, run by Methodist Homes. CQC rated it Good overall in April 2023 (last checked 22 April 2023). It has 70 beds. It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Care home without nursing
Queens Road, Burnley, Lancashire, BB10 1XX
What CQC says
Overall rating
Goodrated 3 years ago (22 April 2023)
The service is performing well and meeting expectations.
Last checked by CQC: 22 April 2023.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 3 years ago (22 April 2023)Is it effective?
Requires improvementrated 7 years ago (8 June 2019)Is it caring?
Requires improvementrated 7 years ago (8 June 2019)Is it responsive to people’s needs?
Goodrated 7 years ago (8 June 2019)Is it well-led?
Goodrated 3 years ago (22 April 2023)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from April 2023. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Effective” as Requires improvement. It rated “Caring” as Requires improvement.
What CQC looks at
Effective: Requires improvement
CQC checks whether care gets good results for people and follows good practice. It looks at how needs are assessed, food and drink, working with GPs and other services, and asking people for their consent.
Questions you could ask
- How do you find out what someone needs before their care starts?
- How do you work with GPs, nurses and other services?
- How do you make sure people get enough to eat and drink?
Caring: Requires improvement
CQC checks whether staff treat people with kindness, dignity and respect. It looks at privacy, whether people are treated as individuals, and whether they can make choices and stay as independent as possible.
Questions you could ask
- How do staff get to know each person’s life story, likes and wishes?
- How do you protect people’s privacy and dignity?
- How do you help people stay as independent as they want to be?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
About this service
- Type of care
- Care home without nursing
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Younger adults
- Number of beds
- 70
- Nursing care
- No, personal care only
- Registered since
- 10 December 2018
- Local council area
- Lancashire
Who runs it
- Provider
- Methodist Homes
- Brand
- BRAND Methodist Homes
- Kind of provider
- Company or organisation
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and 86 more.