Highfield House Care Home
Highfield House Care Home is a care home in Halesworth, run by Castlemeadow Care Home (Halesworth) Ltd. CQC rated it Good overall in August 2022 (last checked 6 August 2022). It has 40 beds. It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Care home without nursing
London Road, Halesworth, Suffolk, IP19 8LP
What CQC says
Overall rating
The service is performing well and meeting expectations.
Up from Inadequate, 28 January 2022.
Read the CQC report (opens in a new tab)Last checked by CQC: 6 August 2022.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 4 years ago (6 August 2022)Is it effective?
Goodrated 6 years ago (12 March 2020)Is it caring?
Goodrated 6 years ago (12 March 2020)Is it responsive to people’s needs?
Goodrated 6 years ago (12 March 2020)Is it well-led?
Requires improvementrated 4 years ago (6 August 2022)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from August 2022. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Well-led” as Requires improvement.
What CQC looks at
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Inadequate28 January 2022Read the report (opens in a new tab)
- Requires improvement16 July 2021Read the report (opens in a new tab)
- Requires improvement14 January 2021Read the report (opens in a new tab)
- Good12 March 2020Read the report (opens in a new tab)
About this service
- Type of care
- Care home without nursing
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Younger adults
- Number of beds
- 40
- Nursing care
- No, personal care only
- Registered since
- 21 January 2019
- Local council area
- Suffolk
Who runs it
- Provider
- Castlemeadow Care Home (Halesworth) Ltd
- Kind of provider
- Company or organisation