The Link Business Centre
The Link Business Centre is a home care service in Southend-on-sea, run by PTsmart Care. CQC rated it Good overall in August 2021 (last checked 12 August 2021). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Home care
Office 23, 2nd Floor, Tylers House, Tylers Avenue, Southend-on-sea, SS1 2BB
What CQC says
Overall rating
The service is performing well and meeting expectations.
Last checked by CQC: 12 August 2021.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 5 years ago (12 August 2021)Is it effective?
Goodrated 5 years ago (12 August 2021)Is it caring?
Goodrated 6 years ago (25 April 2020)Is it responsive to people’s needs?
Goodrated 5 years ago (12 August 2021)Is it well-led?
Goodrated 5 years ago (12 August 2021)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from August 2021. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
About this service
- Type of care
- Home care
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Eating disorder
- Registered since
- 19 March 2019
- Local council area
- Southend-on-Sea
Who runs it
- Provider
- PTsmart Care
- Kind of provider
- Partnership