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St. Helens House

St. Helens House is a care home in Sheerness, run by Otas Supported Living Limited. CQC rated it Requires improvement overall in November 2022 (last checked 24 November 2022). It has 4 beds. It is registered to support people living with dementia, older people, people with a physical disability and people with a learning disability or autism.

  • Care home without nursing
  • Home care
  • Supported living

21 St. Helens Road, Sheerness, ME12 2QY

What CQC says

Overall rating

Requires improvementrated 3 years ago (24 November 2022)

The service is not performing as well as it should.

Last checked by CQC: 24 November 2022.

See this service on the CQC website (opens in a new tab)

The five key questions

CQC rates each service on five questions. Each has its own rating.

  • Is it safe?

    Requires improvementrated 3 years ago (24 November 2022)
  • Is it effective?

    Requires improvementrated 3 years ago (24 November 2022)
  • Is it caring?

    Goodrated 3 years ago (24 November 2022)
  • Is it responsive to people’s needs?

    Requires improvementrated 3 years ago (24 November 2022)
  • Is it well-led?

    Requires improvementrated 3 years ago (24 November 2022)

Not sure what the ratings mean? Read how CQC ratings work.

About this service

Type of care
Care home without nursing, Home care, Supported living
Who it supports
Dementia, Older people, Physical disability, Learning disability or autism, Mental health needs, Younger adults
Number of beds
4
Nursing care
No, personal care only
Registered since
14 June 2019
Local council area
Kent

Who runs it

Provider
Otas Supported Living Limited
Kind of provider
Company or organisation