Vale View Heights
Vale View Heights is a care home with nursing in Sidmouth, run by Sidmouth Care Limited. CQC rated it Good overall in June 2023 (last checked 21 June 2023). It has 55 beds. It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Care home with nursing
Fortescue Road, Sidmouth, EX10 9QG
What CQC says
Overall rating
The service is performing well and meeting expectations.
Last checked by CQC: 21 June 2023.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 3 years ago (21 June 2023)Is it effective?
Goodrated 3 years ago (21 June 2023)Is it caring?
Goodrated 4 years ago (27 January 2022)Is it responsive to people’s needs?
Goodrated 3 years ago (21 June 2023)Is it well-led?
Requires improvementrated 3 years ago (21 June 2023)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from June 2023. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Well-led” as Requires improvement.
What CQC looks at
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
About this service
- Type of care
- Care home with nursing
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Younger adults
- Number of beds
- 55
- Nursing care
- Yes, nurses are on hand
- Registered since
- 30 August 2019
- Local council area
- Devon
Who runs it
- Provider
- Sidmouth Care Limited
- Brand
- BRAND Welford Healthcare
- Kind of provider
- Company or organisation