No overall rating shown
- Havant, PO9 1HS
The Health Care Group (THCG ) LTD
The Health Care Group (THCG ) LTD is registered for home care and supported living in Sutton, run by The Health Care Group (THCG) Ltd. CQC rated it Good overall in June 2022 (last checked 9 June 2022). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Home care
- Supported living
92 Oldfields Road, Sutton, Surrey, SM1 2NU
What CQC says
Overall rating
Goodrated 4 years ago (9 June 2022)
The service is performing well and meeting expectations.
The same as the rating before it (Good, 28 June 2018).
Read the CQC report (opens in a new tab)Last checked by CQC: 9 June 2022.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 4 years ago (9 June 2022)Is it effective?
Requires improvementrated 4 years ago (9 June 2022)Is it caring?
Goodrated 4 years ago (9 June 2022)Is it responsive to people’s needs?
Goodrated 4 years ago (9 June 2022)Is it well-led?
Goodrated 4 years ago (9 June 2022)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from June 2022. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Effective” as Requires improvement.
What CQC looks at
Effective: Requires improvement
CQC checks whether care gets good results for people and follows good practice. It looks at how needs are assessed, food and drink, working with GPs and other services, and asking people for their consent.
Questions you could ask
- How do you find out what someone needs before their care starts?
- How do you work with GPs, nurses and other services?
- How do you make sure people get enough to eat and drink?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Good28 June 2018Read the report (opens in a new tab)
About this service
- Type of care
- Home care, Supported living
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Younger adults
- Registered since
- 28 November 2019
- Local council area
- Sutton
Who runs it
- Provider
- The Health Care Group (THCG) Ltd
- Kind of provider
- Company or organisation